Primary Response SafeConnect FAQ
What is Primary Response SafeConnect?
Primary Response SafeConnect is the first software security product to protect against Spyware, adware and phishing without the use of signatures or scanning. Primary Response SafeConnect instantly detects and removes malicious software, providing a single solution that allows users to safely connect to the Internet.
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What are the key capabilities of Primary Response SafeConnect?
- Instant detection and removal of malware without scanning
- Always up-to-date threat protection without requiring signature updates
- Comprehensive protection against many attack classes that replaces multiple security products
- Complete removal that eliminates all traces of malicious software and prevents reinstallation
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How does Primary Response SafeConnect work?
Primary Response SafeConnect uses a unique technology approach called Active MDT to detect and remove malicious software in real-time without relying on signatures and scanning. Active MDT works by continuously monitoring and analyzing the behavior of every piece of code running on the machine. It combines multiple behaviors to get an accurate picture of whether something is malicious or not, regardless of how it got on the machine. Once something is identified as malicious, Active MDT stops and removes it from the system, along with all of its related components.
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What is Active MDT?
Active MDT is an innovative approach that uses behavior heuristics to detect and remove malicious software befor it can harm PCs. Active MDT provides superior protection for PCs because it identifies a combination of behaviors as the definition of malware, instead of looking at a single behavior or using a single rule. Active MDT has numerous built-in detection mechanisms to determine if a program is truly malware. This includes (1) stealth detection, the identifying of hidden files and processes, (2) survival detection, which includes multiple generic and advanced methods for detecting programs that start automatically and (3) payload analysis (key loggers detection, unusual network activity, unusual system activity).
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What is different about the removal capabilities provided by Primary Response SafeConnect?
Most anti-spyware tools rely on removal scripts which are specific to one instance of spyware or malware. When the script is applied to other machines, it often fails to remove all the related components. This approach also fails to allow for new attacks, variants of existing attacks and targeted attacks, all of which require a unique removal script in order to be effective.
Primary Response SafeConnect removes malware accurately and completely without scanning your personal computer or relying on removal signatures. The removal process starts as soon as an attack is detected, preventing it from being able to propagate itself and install additional components, which would otherwise start a malicious chain of events. Removal is deep and thorough, tracking down and eliminating all related components (dlls, registry settings, configuration files), handling re-install prevention, system configuration recovery, and removal of system extensions such as services, LSPs, BHOs, and many others.
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What are the main types of attacks that Primary Response SafeConnect protects against?
Primary Response SafeConnect protects against a broad array of attack classes including:
- Spyware
- Adware
- Phishing
- Keyloggers
- Trojans
- Backdoors
- Remote Access Tools (RATs)
- Rootkits
- Toolbars
- Drive-by Downloads
- Droppers
- Browser Help Objects (BHOs
- Homepage Hijackers
- Search Hijackers
- Hostile ActiveX
- Malware
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What is Spyware ?
The term Spyware refers to software programs that collect personal information from you without your knowledge or permission. Some types of spyware programs are fairly benign, while others are extremely dangerous; the information that spyware collects can range from all the Web sites you visit to more sensitive information like user names and passwords. You might be the target of spyware if you download music from file-sharing programs, free games from sites you don't trust, or other software programs from unknown sources. Spyware can sometimes infect your computer using security holes in the Windows Operating System, or by no actual actions of your own.
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Why should I be concerned about spyware?
The negative consequences of spyware can impact both you and your PC. Here’s how:
What Spyware Can Do To You
- Harvest personal and private information including passwords, social security numbers, and other sensitive and confidential data used to access your bank and/or credit card accounts
- Track web sites you visit for use by relentless marketers who bombard you with irritating spam and pop-ups
- Record your keystrokes for use by deviant thieves to steal your identity
- Hijack your browser, redirecting you to sites with objectionable material
What Spyware Can Do To Your Computer
- Corrupt critical system files and trigger your computer to crash repeatedly
- Drain bandwidth causing your computer to crawl, ruining your Internet browsing experience
- Bloat your memory and system resources preventing you from accessing programs, email, or the Internet
For businesses the combined effect of spyware impacts productivity, threatens business continuity, increases support costs and compromises data privacy.
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Does Primary Response SafeConnect replace my current antivirus solution?
No. Primary Response SafeConnect is a complementary product. Antivirus products work fine to detect known viruses, particularly known email viruses. Primary Response SafeConnect focuses on attacks that do not have signatures developed to identify them as malicious. Primary Response SafeConnect also detects complex malware that does not have a single defining characteristic, but instead is made up of a combination of malicious behaviors.
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