Primary Response Memory Shield FAQ
What is Primary Response Memory Shield?
Based-upon Sana’s unique SanAPT technology, Primary Response Memory Shield products provide specific protection against broad types
of threats, rather than focusing on individual attacks, which are
already known and have already inflicted harm. And, this protection
is delivered out of the box, with no signatures to apply or rules
to configure. Primary Response Memory Shield is easy to install, either at the time
of manufacturing or in the aftermarket. Primary Response Memory Shield runs transparently
in the background and does not degrade system performance or have
any impact on the machine.
The first product in the Primary Response Memory Shield family,
Primary Response Memory Shield Client, is specifically
designed to protect against the highest risk attack class—network
worms. Network worms have caused considerable damage for
organizations ranging from small businesses to large multi-national
enterprises, receiving high visibility due to their notable
impact on IT infrastructures. To better understand the magnitude
of the threat that this attack class imposes, consider the
trains halted at CSX , and the delays and cancellations at
Air Canada that resulted from the Blaster worm[1]. With Primary
Response Memory Shield, no signatures are required and updates
are a thing of the past. Instantly, upon software installation,
all your systems are protected from known and unknown network
worm attacks.
Back to Top »
Primary Response Memory Shield Features &
Benefits Summary
- Easy-to-install, out-of-the-box intrusion prevention for desktops,
notebooks and embedded systems.
- Protects Internet-connected systems from PC network worms, the
largest risk class of attacks.
- Complements antivirus efforts and protects against known and
unknown worms.
- An essential and painless element for maintaining network health,
especially at a minor investment of just $10 USD per machine.
- Leverages established Sana Adaptive Profiling Technology (SanAPT)
to understand underlying operations, vulnerabilities and attacks.
This information is then used to protect machines from memory-based
code injection threats to Microsoft Windows core services.
Back to Top »
What is a PC worm and how is it different
from a PC virus?
PC worms are all too familiar to most computer users. Virtually
everyone has received a suspicious e-mail message with an unfamiliar
files attached that beckons to be opened. This is the common
PC e-mail worm. However, a more insidious type of worm
is the network worm, stealthily propagating itself
through entire enterprise systems, often without users’ knowledge.
A PC worm is similar to a PC virus, in that it spreads from computer
to computer through some kind of connection or contact. While a
virus requires an action by a user to send it to another computer,
a worm has self-propagating features, making it a more dangerous
threat. Worms typically use the basic transport mechanisms of your
computer to spread, and attackers using worms can take control of
systems and execute malicious behavior. Examples of worms include
Sasser and Blaster, both of which caused serious and widespread
damage.
Back to Top »
Are there different types of
PC worms to watch for?
Yes. PC worms are classified by their method of propagation.
PC email worms travel as executable files attached to emails, often
using Outlook or Outlook Express as the propagation mechanism.
PC network worms propagate through networks by using code injection
exploits of Windows core services.
While PC email worms are generally quite prevalent, they tend to
have a relatively low impact due to the following factors:
- Given their identifiable characteristics (i.e., an email with
an executable attachment), a combination of corporate policy and
antivirus programs is generally effective in detecting and preventing
email worms today.
- Even when email worms do reach a user, they are slow to propagate
because they require the user to execute or open the file.
- Most users today are aware of email worms and know to avoid
the actions that enable them to propagate.
Alternatively, PC network worms are less frequent (three major
cases in the previous year), but their impact is high. The factors
that make network worms more dangerous include:
- No user action is required for network worms to propagate. Once
they are on a network, they can spread unchecked.
- Network worms take advantage of vulnerabilities in the most
popular operating system, Microsoft Windows. They do not rely
on specific email tools, for example.
- Network worms can masquerade as core Windows services and thus
gain a high level of system authority.
Back to Top »
Why do organizations need Primary Response Memory Shield?
Worms are now the largest class of Internet attacks. PC
network worms propagate through networks by using code injection
exploits of Windows core services.
Primary Response Memory Shield protects machines from memory based code injection
threats* to Microsoft Windows core services with:
Back to Top »
How does Primary Response Memory Shield work?
Sana Security’s Primary Response Memory Shield tracks the behavior
of core Windows services at the system call level. This means that
any abnormal behavior, including a code injection from an unknown
worm, is prevented. Code injection that originates system calls
from read/write memory (heap, stack or static memory) is blocked.
Because this protection is focused on core services, it does not
hamper run-time programs such as Java applications. Java is an example
of a programming language with built-in memory management, which
eliminates buffer overflow vulnerabilities, and does not need monitoring
in the same way as other programs.
For more detailed information on code injection and buffer overflows,
see the Sana Security document “Code Injection Technical Note.”
Back to Top »
What is a code injection threat?
A code injection exploit takes advantage of a buffer overflow
vulnerability to inject code into memory and execute its own commands.
At a high level, a network worm exploits a buffer overflow vulnerability
or other programming vulnerability. Programs use memory buffers
for temporary storage and processing, each buffer has a limited
size. If a program does not check the bounds of a buffer an attacker
can overflow the buffer with their own contents. This allows malicious
code to be injected and executed from read/write memory. Normally,
code executes from a part of memory marked read-only. Network worms
target vulnerabilities in Windows core services because these programs
are common to all Windows systems providing a worm with the largest
possible target and high levels of access, allowing the worm to
do the most damage and to propagate through the network.
Back to Top »
Doesn’t antivirus software
protect my systems from network worms?
No. Because antivirus programs detect existing worms based
on known signatures and code injection into file systems, antivirus
protection from worms is inherently limited and reactionary. Until
a worm is known and a signature created and updated, the antivirus
program cannot provide protection against the malicious code. Even
when the worm is known, if it executes itself from memory without
executing from the file system, most antivirus programs are not
capable of protecting a system against it. Even after the signature
is developed anti-virus software typically monitors email attachments
and file directories that are accessed by the user through Windows
explorer. Most worms hide themselves in less accessed system directories
which will only be processed by AV Software during the full file
scan. Which means that in most cases AV will help clean up the worm
after it infected the machine and infected many other systems.
Back to Top »
In an organization with thousands
of users, how easy is it to deploy Primary Response Memory Shield?
Primary Response Memory Shield is extremely easy to deploy. Users can easily
download the self-installing software from a secure web site. The
software can also be distributed via SMS and other management applications.
Back to Top »
Does Primary Response Memory Shield require dedicated
security expertise to manage and maintain?
No. Primary Response Memory Shield runs as a background service and requires
no ongoing management since there are no signatures or rules to
update, no policies to change or reconfigure, or false positives
to troubleshoot,. Primary Response Memory Shield integrates into existing management
systems and does not impact Microsoft Windows® updates.
Back to Top »
How much impact on machine performance
does Primary Response Memory Shield have?
None. Primary Response Memory Shield exerts zero performance degradation,
negligible CPU and memory utilization, and is transparent to OS
service operation.
Back to Top »
Don’t other vendors offer
products that provide an identical level of protection?
No.
Other products that claim to protect enterprise systems from network
worms prevent known attacks only (while Primary Response Memory Shield also protects
from zero day or unknown attacks).
Other products rely on signatures and rules, which require significant
dedicated security personnel to configure and update.
Other products are sold only as “add-on” software which
adds cost and requires significant dedicated IT personnel.
Back to Top »
How is Primary Response Memory Shield distributed?
There are currently three distribution options for Primary Response Memory Shield:
Built-in during manufacturing – with UI.
- Self-installing executable within software image
- One-step user install, no configuration necessary
Built-in during manufacturing – without UI
- Pre-installed within software image
- No configuration necessary
Electronic distribution for installed PCs
- Establish Immediate Presence
- Co-branded “store” – Sana hosts landing pages
(no fee for template)
- Take Orders- Full eCommerce capability
- Fulfill Orders - Delivers downloadable, self-installing product
- Support Promotions
- Process Promotion Redemptions via Landing Page
Back to Top »
What platforms does Primary Response Memory Shield
support?
Primary Response Memory Shield software runs on
a desktop or notebook equipped with:
- Microsoft Windows Platforms:
- Windows XP Starter Edition
- Windows 2000
- Windows XP
- Pentium or Celeron processor running a minimum of 233 MHz
- 64 MB of RAM
Back to Top »
Who do I contact to find out more
about Primary Response Memory Shield or to buy the software?
Contact Sana Security’s sales team by calling 1-866-900-SANA
or send an email to
» See Features
& Benefits
» See System Requirements
» Read Primary Response Memory Shield Literature |